AI-POWERED FIELD OPERATIONS

Your AI copilot for operations.

Technicians record a voice note after each visit. OpsFlow transcribes, summarizes, and extracts structured issues, parts, and follow-ups — automatically.

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RECORDING…

"Replaced the leaking HVAC valve on unit 4B. Found corrosion in the tertiary line. Will need follow-up next Tuesday…"

Extracted Items

Part: HVAC ValveIDENTIFIED
Issue: Line CorrosionALERT
Follow-up: Tue 9:00SCHEDULED
99.2%
Uptime SLA
50K+
Jobs processed
12K+
Technicians
99.2%
Uptime SLA
< 3s
AI response time
— Capabilities

Everything your ops team actually needs.

From the field to the back office — one platform connecting technicians, dispatchers, and managers with real-time intelligence.

01

AI Visit Capture

Voice notes become structured logs — issues, parts, follow-ups, and risk levels — automatically.

02

Dispatcher Console

Kanban + table views with AI-generated summaries on every card. Filter by tech, region, status.

03

Automation Rules Engine

JSON-based rules that trigger on AI output. Escalate, notify, and create follow-ups without lifting a finger.

04

Operations Analytics

Jobs per tech, resolution time, recurring issues, and regional KPIs — exportable to CSV.

05

Multi-Tenant & Secure

Isolated organizations with role-based access control and full audit logs.

06

Works Offline-First

Capture voice and photos on low-bandwidth sites. Data syncs the moment connectivity returns.

— The workflow

From dispatch to insight, in four moves.

01

Create your organization

Invite your team, set roles for dispatchers, technicians, and admins. Everything scopes automatically.

02

Dispatch jobs

Create jobs with address, priority, asset, and custom fields. Technicians see today's queue on mobile.

03

Capture visits by voice

Tap, talk, done. AI turns the recording into a structured job log with risk, parts, and follow-ups.

04

Automation kicks in

Rules trigger on AI output. Escalate risk, order parts, create follow-ups — hands-free.

— Built for the field

Whether you fix HVAC, install telecom, or run a building — OpsFlow adapts.

HVAC

Service calls, filter changes, refrigerant logs, and equipment warranties.

Maintenance

Scheduled PMs, asset inspections, parts inventory, and compliance docs.

Telecom

Tower inspections, fiber installs, signal testing, and SLA tracking.

Facilities

Building systems, emergency repairs, vendor coordination, work orders.

AUTOMATION RULES ENGINE

Let AI handle the routine.

Define JSON-based rules that trigger on AI-extracted job data. No code required. OpsFlow reads the output and takes action — so your dispatchers focus on what matters.

If AI detects 'critical failure', auto-escalate to supervisor
If parts are needed, create a purchase request instantly
If risk level is 'high', schedule follow-up within 24h
If issue repeats on same asset, flag for replacement review
If visit exceeds 4 hours, notify dispatcher for rebalancing
R
Rule: Auto-escalate critical failures
Active on 3 job types
Active
IF ai_output.risk_level == "high"
THEN set_status("escalated")
notify("supervisor")
create_followup("24h")
Triggered 12 times this week · Last: 2h ago
— Trusted by ops teams

What field teams are saying.

"
Our technicians went from 20-minute reports to 30-second voice notes. The AI output is better than what they used to write.
Sarah Chen
Ops Manager, Metro HVAC
"
We used to lose follow-ups. Now OpsFlow creates them when the AI spots an unresolved issue. Game changer.
Marcus Johnson
Dispatch Lead, TowerComm
"
The analytics alone paid for our subscription. We found 40% of repeat visits were one supplier. Switched, solved.
Elena Rodriguez
Regional Director, FacilFirst
— Pricing

Simple, transparent pricing.

Start free for 14 days. No credit card required.

Starter

$49/month

For small teams getting started with AI-powered ops.

  • Up to 10 technicians
  • 1,000 jobs/month
  • Voice capture + AI summary
  • Basic automation rules
  • Email support
Start free trial
Most popular

Professional

$149/month

For growing teams that need automation and analytics.

  • Up to 50 technicians
  • 10,000 jobs/month
  • Advanced AI extraction (JSON)
  • Full automation rules engine
  • Real-time analytics + CSV export
  • Priority support
Start free trial

Enterprise

Custom

For large organizations with custom requirements.

  • Unlimited technicians
  • Unlimited jobs
  • Custom AI model tuning
  • SSO + advanced RBAC
  • Dedicated account manager
  • SLA guarantee
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Ready to transform your field operations?

Join hundreds of teams using OpsFlow to dispatch smarter, capture faster, and learn from every visit.

14-day free trial · No credit card required